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AND WELCOME TO

[Call to Order]

[00:00:14]

COMMISSIONER BOLTON? COMMISSIONER GELIN? COMMISSIONER PLACKO? GOOD EVENING. THANK YOU. VICE MAYOR VILLALOBOS? I'M HERE. THANK YOU.

COMMISSIONER GELIN.

VICE MAYOR VILLALOBOS.

AND MAYOR GOMEZ? GOOD EVENING. THANK YOU.

I THINK WE ARE FOLLOWING, NOPE.

VICE MAYOR VILLALOBOS TO LEAD US IN THE PLEDGE OF ALLEGIANCE.

[INAUDIBLE] I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA AND TO THE REPUBLIC FOR WHICH IT STANDS, ONE NATION UNDER GOD FOR LIBERTY AND JUSTICE FOR ALL.

THANK YOU, [INAUDIBLE]. HAND THE FLOOR OVER TO OUR CITY MANAGER WHO HAS A FEW COMMENTS BEFORE THE MEETING.

GOOD EVENING, MADAM MAYOR AND COMMISSIONERS.

CAN EVERYBODY HEAR ME ALL RIGHT? YEAH. OK, GOOD.

SO WE HAVE SEVERAL THINGS IN FRONT OF YOU TONIGHT FOR OUR WORKSHOP MEETING.

THE FIRST IS THE PRESENTATION OF THE ANNUAL AUDIT AND THE COMPREHENSIVE ANNUAL FINANCIAL REPORT ON OUR AUDITORS ARE WITH US TO TALK A LITTLE BIT ABOUT THAT AND WITH CHRISTINE.

THEN WE'RE GOING TO HAVE A BUDGET UPDATE FOR YOU IN ANTICIPATION OF A PROBABLE BUDGET AMENDMENT NEXT MONTH.

WE WANTED TO GIVE YOU THE LAY OF THE LAND AS FAR AS WHERE WE ARE FROM A BUDGET STANDPOINT NOW, JUST ABOUT SIX YEARS INTO FISCAL YEAR, SIX MONTHS INTO FISCAL YEAR '21.

SO WE'VE GOT THAT ON TAP.

WE'D LIKE TO TALK A LITTLE BIT ABOUT JUST REMINDING EVERYBODY THAT WE HAVE LAID OUT MONEY FOR COVID RELIEF THAT WE ARE IN THE PROCESS OF GETTING BACK FROM BROWARD COUNTY.

WE ALSO HAVE SOME FEDERAL FUNDS PENDING THAT WE ARE ANTICIPATING AS SOON AS THEY COME UP WITH WHAT THE RULES ARE GOING TO BE FOR THOSE FUNDS.

AND THEN FINALLY, WE'LL HAVE BUILDING DEPARTMENT UPDATE FROM GEORGE FOLLES, OUR CHIEF BUILDING OFFICIAL, IF TIME PERMITS.

SO WE'LL GET THROUGH THE CAFR AND WE'LL GET THROUGH THE BUDGET UPDATE.

AND IF WE HAVE TIME FOR GEORGE, HE'LL MAKE A PRESENTATION.

AND IF WE DON'T HAVE TIME FOR GEORGE, FOR SOME REASON, HE'LL COME BACK AT A LATER DATE AND UPDATE YOU AS TO SOME OF THE THINGS THAT ARE GOING ON IN THE BUILDING DEPARTMENT AND SOME OF THE CHANGES THAT YOU'VE BEEN ABLE TO MAKE.

SO WITH THAT MADAM MAYOR, I'D ASK CHRISTINE, COULD YOU PLEASE TAKE OVER AND ROLL HER

[1. FY2020 CAFR Presentation]

PRESENTATION.

[INAUDIBLE] THANK YOU.

THANK YOU, MIKE. GOOD AFTERNOON, MAYOR.

VICE MAYOR. COMMISSIONER, OTHERS PRESENT.

MY NAME IS CHRISTINE CAJUSTE.

I'M THE DIRECTOR OF FINANCIAL SERVICES.

WITH ME TODAY IS PATRICIA WHITE, THE ASSISTANT DIRECTOR OF FINANCIAL SERVICES AND COMPTROLLER, AS WELL AS ANNETTE HARRIS, WHO IS THE AUDIT MANAGER FOR RSM LLP.

AS WITH PRIOR YEARS, WE HAVE COMPLETED OUR COMPREHENSIVE ANNUAL FINANCIAL REPORT.

THE AUDITORS HAVE AUDITED OUR WORK AND PROVIDED THEIR OPINION.

AND WE ARE HERE TO PRESENT TO YOU THE RESULTS OF OPERATIONS FOR THE YEAR ENDED SEPTEMBER 30, 2020, IN THE FORM OF OUR COMPREHENSIVE ANNUAL FINANCIAL REPORT.

YOU WILL NOTICE THAT I RECITED THE FULL NAME AND DID NOT USE THE ACRONYM CAFR THAT WE HAVE USED IN THE PAST.

THE GOVERNMENT FINANCE OFFICERS ASSOCIATION, OF WHICH WE ARE MEMBERS, HAVE REQUESTED THAT WE NO LONGER USE THAT ACRONYM.

IT WAS THOUGHT TO BE SIMILAR TO A DEROGATORY TERM USED IN SOUTH AFRICA AND WE DO NOT WANT THE REPORT TO BE ASSOCIATED WITH THAT TERM.

THEREFORE, YOU WILL HEAR ME SAY FINANCIAL STATEMENTS FOR SHORT INSTEAD OF THAT OLD ACRONYM. FLORIDA STATUTE 218.39 REQUIRES THAT A LOCAL GOVERNMENT, SHOULD HAVE AN ANNUAL FINANCIAL REPORT OF ITS ACCOUNTS AND RECORDS COMPLETED WITHIN NINE MONTHS OF THE END OF THE FISCAL YEAR BY AN INDEPENDENT CERTIFIED PUBLIC ACCOUNTANT.

THE COMPREHENSIVE ANNUAL FINANCIAL REPORT IS MADE UP OF FOUR MAIN SECTIONS.

[00:05:04]

THE INTRODUCTORY SECTION, WHICH INCLUDES A LETTER OF TRANSMITTAL AND [INAUDIBLE] CERTIFICATE OF ACHIEVEMENT, OUR 32ND YEAR, I MIGHT ADD.

WE ALSO HAVE ORGANIZATIONAL CHART AS WELL AS A LIST OF PRINCIPAL ASSET, PRINCIPAL OFFICERS. NEXT IS THE FINANCIAL SECTION, WHICH CONSISTS OF THE INDEPENDENT AUDITORS REPORT AUDITED BY RSM, LLP.

IT HAS THE GOVERNMENT WIDE FINANCIAL STATEMENT THAT REFLECTS THE CITY'S FINANCIAL ACTIVITY USING THE FULL ACCRUAL SIMILAR TO WHAT YOU MIGHT FIND IN THE PRIVATE SECTOR.

THIS WOULD INCLUDE CAPITAL ASSET.

LONG TERM DEBT.

IT ALSO HAS A FUND FINANCIAL STATEMENT ON THE MODIFIED ACCRUAL BASIS OR CURRENT FINANCIAL RESOURCES, MEANING THAT THE FOCUS IS MORE ON NEAR-TERM FINANCIAL ACTIVITY.

WE ALSO HAVE A NOTE OF FINANCIAL STATEMENT AND OTHER REQUIRED SUPPLEMENTARY INFORMATION.

WE HAVE THE STATISTICAL SECTION WHICH PROVIDES FINANCIAL TRENDS, REVENUE AND DEBT CAPACITY INFORMATION.

IT HAS DEMOGRAPHIC AND ECONOMIC AS WELL AS OPERATING DATA INFORMATION.

THEN WE HAVE THE COMPLIANCE SECTION.

HERE WE HAVE THE SINGLE AUDIT OR WHAT IS MORE COMMONLY REFERRED TO AS THE GRANT AUDIT AND IS REQUIRED BY THE OFFICE OF MANAGEMENT AND BUDGET OMB CIRCULAR 8133.

THIS SECTION ALSO INCLUDES VARIOUS MANAGEMENT LETTERS ISSUED BY THE AUDITORS.

THAT'S WHY THE RESULTS THE AUDITORS HAVE IS AN UNMODIFIED OR CLEAN OPINION? AND YOU WILL HEAR MORE ABOUT THAT IN THEIR PRESENTATION, WHICH WILL FOLLOW MY PRESENTATION. AN ANALYSIS OF THE FINANCIAL STATEMENTS NEAR TERM FINANCING MEANS HAVING SUFFICIENT RESOURCES AVAILABLE TO PAY BILLS IN THE NEAR TERM, GENERALLY ONE YEAR OR LESS . THE FINANCIAL POSITION IS THE STATUS OF ASSETS, LIABILITIES AND FUND BALANCE OF THE ORGANIZATION AS REFLECTED IN THE FINANCIAL STATEMENT.

AND THE ECONOMIC POSITION IS THE CONDITION OF FINANCES BASED ON A NUMBER OF FACTORS THAT IMPACT THOSE FINANCES, SUCH AS THE VALUATION OF PROPERTY, [INAUDIBLE] USER FEES, POPULATION, UNEMPLOYMENT, ET CETERA.

I WILL NOT INVITE PATRICIA, WHO WILL PROVIDE A LITTLE BIT MORE DETAILS AS TO THE RESULTS . THANK YOU, CHRISTINE.

GOOD EVENING, MAYOR, VICE MAYOR, CITY COMMISSIONERS, CITY MANAGER, LADIES AND GENTLEMEN, MY NAME IS PATRICIA WHITE.

I AM YOUR ASSISTANT FINANCIAL SERVICES DIRECTOR AND COMPTROLLER.

MUCH OF THE INFORMATION I'M ABOUT TO SHARE IS AVAILABLE BEHIND THE FINANCIAL TAB OF THE FINANCIAL REPORT BEHIND RSM'S CLEAN OR UNMODIFIED AUDIT OPINION IN THE SECTION CALLED THE MANAGEMENT'S DISCUSSION AND ANALYSIS.

THE GENERAL FUND HAD A NET DECREASE IN FUND BALANCE OF TWO POINT THREE MILLION DOLLARS D UE MAINLY TO THE IMPACTS OF THE COVID-19 PANDEMIC.

THE GOVERNMENTAL FUNDS IN TOTAL HAD A NET DECREASE IN FUND BALANCE OF SIX POINT TWO MILLION DOLLARS, MAINLY DUE TO THE IMPACTS OF THE COVID-19 PANDEMIC.

WE HAD A DECREASE IN PROGRAM ACTIVITIES AND AN INCREASE IN COSTS.

THE ENTERPRISE FUNDS HAD A NET INCREASE IN FUND BALANCE OF SEVEN POINT TWO MILLION DOLLARS IN THE FISCAL YEAR 2020.

REVENUES WERE A MILLION DOLLARS LESS THAN THEY WERE IN FISCAL YEAR 2019, WITH THE RATES BEING UNCHANGED FOR THE YEAR.

EXPENDITURES FOR, EXCUSE ME, EIGHT HUNDRED THOUSAND DOLLARS HIGHER THAN THEY WERE IN FISCAL YEAR 2019, DUE MAINLY TO INCREASES IN CONTRACTED SERVICES.

NEXT SLIDE, PLEASE. THE GOVERNMENT WIDE FINANCIAL STATEMENTS USE THE FULL ACCRUAL METHOD OF ACCOUNTING. THIS INCLUDES CAPITAL ASSETS AND LONG TERM DEBT THAT IS NOT INCLUDED IN THE FUND LEVEL FINANCIAL STATEMENTS FOR THE GOVERNMENTAL FUNDS.

THE GOVERNMENTAL FUNDS USE MODIFIED ACCRUAL METHOD OF ACCOUNTED FOR A NEAR-TERM FOCUS.

AS OF SEPTEMBER 30TH, 2020, THE CITY GOVERNMENT WIDE NET POSITION WAS 340.9 MILLION DOLLARS, WHICH IS AN INCREASE FROM THE PREVIOUS YEAR OF 23.3 MILLION DOLLARS.

THIS NET POSITION WAS MADE UP OF 192.9 MILLION DOLLARS FROM GOVERNMENTAL ACTIVITIES AND 148 MILLION DOLLARS FROM BUSINESS TYPE ACTIVITIES.

AS PREVIOUSLY SHOWN, THE GENERAL FUNDS FUND BALANCE DECREASED BY TWO POINT THREE MILLION DOLLARS AND THIS SLIDE SHOWS THAT REVENUES WERE LOWER THAN BUDGETED DUE TO UNFORESEEN CIRCUMSTANCES OF THE PANDEMIC.

THE ACTUAL REVENUES WERE EIGHTY FIVE PERCENT OF BUDGET.

EXAMPLES OF THE REDUCED REVENUES INCLUDED CHARGES FOR SERVICES, SALES TAX, OTHER SHARED REVENUES AND MISCELLANEOUS INCOME.

TOTAL ACTUAL EXPENDITURES FOR EIGHTY EIGHT PERCENT OF BUDGET.

[00:10:02]

BUDGETARY CONTROL RESULTED IN SAVINGS ON EXPENDITURES ACROSS ALL DEPARTMENTS.

THANK YOU. OK, NO, I'LL TAKE OVER.

THE GOVERNMENTAL ACCOUNTING STANDARDS BOARD, OR GASB FOR SHORT, HAD NO NEW IMPLEMENTATION IN 2020. MUCH OF THE IMPLEMENTATIONS FOR 2020 WAS PUSHED BACK BECAUSE OF THE PANDEMIC.

HOWEVER, IN FISCAL YEAR 2021 AND '22, THESE ARE THE GASB THAT ARE ON THE HORIZON.

THE MOST SIGNIFICANT GASB THAT WILL HAVE A MAJOR CHANGE ON HOW WE ACCOUNT FOR RESOURCES WILL BE GASB 87, WHICH IS THE [INAUDIBLE], IS ON THE SURFACE, IT MAY APPEAR UNREMARKABLE.

HOWEVER, IT IS NOTHING BUT REMARKABLE BECAUSE IT WILL REQUIRE THAT WE ASSESS ALL CONTRACTS ON AN ONGOING BASIS AND RECORD ASSETS IN OUR BOOK FOR ANY TANGIBLE ASSETS FOR WHICH WE HAVE EXCLUSIVE USE.

AS AN EXAMPLE, AND I'VE GIVEN THIS EXAMPLE SEVERAL TIMES, ONE OF OUR LARGEST CONTRACTS IS WITH BSO. WE WILL BE REQUIRED TO PLACE ON OUR BOOKS THE VALUE OF THE USAGE OF ALL THE TANGIBLE ASSETS ASSIGNED TO US, LIKE THE POLICE CARS, FOR EXAMPLE.

AND THIS WILL BE A MAJOR UNDERTAKING.

HERE ARE SOME OTHER UPCOMING GASBS AS WELL.

WE HAVE BEEN ABLE TO MANAGE OUR AFFAIRS IN A FASHION THAT HAS ALLOWED US TO ENJOY A GOOD FINANCIAL CONDITION DESPITE THE PANDEMIC, WE WERE ABLE TO INSTITUTE FINANCIAL POLICIES THAT ALLOWED US TO WEATHER BAD TIMES, NOT ONLY FOR HURRICANES, BUT THROUGH A PANDEMIC THAT KEPT THE CITY SERVICES GOING.

WE CONTINUE TO HAVE FAVORABLE CASH POSITION AND A STABLE DEBT PER CAPITA.

SINCE THE START OF THE YEAR, WE HAVE HAD ONE RATE AND SURVEILLANCE FROM FITCH RATINGS ON OUR WATER AND SEWER AS WELL AS OUR STORM WATER BOND.

WE WERE ABLE TO HOLD TIGHT DOUBLE A MINUS RATING.

AS A MATTER OF FACT, THIS WEEK, FITCH ALSO CONTACTED US WITH THE FOCUS THIS TIME BEING ON OUR CAPITAL IMPROVEMENT BONDS.

THERE'S NO GUARANTEE, BUT WE'RE ALSO EXPECTING A FAVORABLE OUTCOME.

POST PANDEMIC WE'RE SEEING PROPERTY VALUES RISE.

THIS RISE IS EXPECTED TO SLOW DOWN IN THE COMING YEAR.

OVERALL DECREASES IN REVENUE AS A RESULT OF THE PANDEMIC.

AND CONVERSELY, WE HAVE HAD INCREASES IN EXPENDITURE.

IT'S WITH A SIGH OF RELIEF THAT I'M HAPPY TO SAY THAT OUR NEAR TERM FINANCING IS GOOD, WE ARE ABLE TO PAY OUR BILLS AS THEY BECOME DUE.

WE STILL HAVE A GOOD FINANCIAL POSITION.

AND BASED ON CURRENT INFORMATION, WE'RE EXPECTED TO HAVE STABLE FINANCIAL CONDITION IN THE NEXT, IN THE NEAR FUTURE.

THANK YOU. I WILL NOW HAND OVER TO IF THERE ARE NO QUESTIONS, I WILL NOT HAND OVER TO [INAUDIBLE] FOR HIS REPORT.

THANK YOU, CHRISTINE.

CAN YOU BRING UP THE FIRST BOOKLET, THE REPORT TO THE COMMISSION.

CERTAINLY WILL. OH, THANK YOU.

GOOD AFTERNOON, MAYOR, COMMISSIONERS, CITY MANAGER AND OTHERS ATTENDING THE MEETING.

JUST WANT TO START OUT BY THANKING CHRISTINE AND THE FINANCE TEAM FOR ALL THEIR EFFORTS IN GETTING THE AUDIT DONE. THE AUDIT PROCESS IS A MONTH TO TWO MONTH PROCESS.

AND REALLY, IN ADDITION TO DOING THEIR NORMAL DAILY ROUTINE JOBS, THEY ALSO HAVE US AS WELL IN FINANCE TRYING TO GET THE AUDIT DONE.

AND ALSO JUST TO POINT OUT THAT THIS IS REALLY A MAJOR ACCOMPLISHMENT GIVEN WORKING REMOTELY AS WELL AS DEALING WITH THE PANDEMIC.

GETTING THE AUDIT DONE TIMELY IS SOMETHING TO RECOGNIZE BECAUSE WE DO HAVE MANY OTHER SURROUNDING CLIENTS AND GOVERNMENTS IN THE AREA THAT HAD TO FILE FOR EXTENSIONS JUST DUE TO THE CHALLENGES THAT THE PANDEMIC PRESENTED.

SO JUST WANT TO GIVE CHRISTINE AND HER TEAM RECOGNITION FOR THAT.

SO THE FIRST THING TO START OFF IS WITH THAT WE ISSUED CHRISTINE, IF YOU CAN GO TO THE PAGE ONE OF THIS DOCUMENT, THE NEXT PAGE.

ONE MORE, IS TO POINT OUT THAT WE WE CONDUCTED THE AUDIT IN ACCORDANCE WITH GOVERNMENT AUDITING STANDARDS AND WE ISSUED AN UNMODIFIED OPINION.

AND WHAT THAT REALLY MEANS IS THAT WE ISSUED A CLEAN OPINION.

IF YOU LOOK AT THE OPINION IN YOUR FINANCIAL STATEMENTS, WHICH I'LL COVER LATER ON, IS THAT YOUR OPINION? IF YOU LOOK AT ANY OTHER CLIENT THAT WE AUDIT, IT'S REALLY THE HIGHEST LEVEL OF ASSURANCE WE CAN PROVIDE, AND THERE'S NOTHING IN THE OPINION TO BRING TO YOUR ATTENTION, WHICH IS WHY WE CALL IT UNMODIFIED OR CLEAN OPINION.

THE REST OF THIS DOCUMENT KIND OF GOES OVER THE ADDITIONAL ITEMS WE AS AUDITORS AND OUR

[00:15:06]

ACCOUNTING STANDARDS REQUIRE US TO PRESENT TO YOU IN YOUR ROLE AS GOVERNANCE.

SO THE FIRST THING TO BRING TO YOUR ATTENTION IS THERE WERE NO NEW ACCOUNTING POLICIES OR ACCOUNTING STANDARDS ADOPTED DURING THE YEAR.

HAD THERE BEEN ANY, WE'D BRING THIS TO YOUR ATTENTION IF THEY WERE MATERIAL IN NATURE.

THERE WERE NO SIGNIFICANT UNUSUAL TRANSACTIONS THAT WE ENCOUNTERED IN THE COURSE OF THE AUDIT, IF ANYTHING HAD BEEN BROUGHT TO OUR ATTENTION THAT WE CONSIDERED UNUSUAL IN NATURE, THAT WOULD HAVE BEEN HIGHLIGHTED IN OUR REPORT.

BUT FOR YOUR PURPOSES, THERE WERE NONE.

THERE WERE NO AUDIT ADJUSTMENTS OR UNCORRECTED STATEMENTS IN, DURING THE COURSE OF THE AUDIT. I ALWAYS LIKE TO POINT OUT THE SIGNIFICANCE OF THAT IN THAT IT GIVES YOU ASSURANCE THAT IN YOUR ROLE, WHEN FINANCE PROVIDES INFORMATION TO YOU DURING THE YEAR, WHICH WE CONSIDER UNAUDITED INFORMATION, YOU CAN RELY ON THAT.

HAD WE GONE THROUGH THE PROCESS AND THERE WERE SIGNIFICANT ADJUSTMENTS ALONG THE WAY, THEN THAT WOULD GIVE YOU CAUSE FOR PAUSE BUT NO ADJUSTMENTS.

AND GIVEN THE LEVEL OF SCRUTINY THAT WE PROVIDE THROUGH THE AUDIT, HAVING NO ADJUSTMENTS OR NO UNCORRECTED MISSTATEMENTS IS DEFINITELY SOMETHING TO BRING TO YOU TO BE HAPPY ABOUT.

WE HAD NO DISAGREEMENTS WITH MANAGEMENT THROUGH THE PROCESS.

WE'RE NOT AWARE THAT THEY CONSULTED WITH OTHERS IN REGARDS TO THEIR FINANCIAL STATEMENTS.

NO SIGNIFICANT ISSUES DISCUSSED WITH MANAGEMENT.

WE HAD ACCESS TO ALL RECORDS AND ALL INFORMATION WAS PROVIDED TIMELY.

NO DIFFICULTIES IN THE AUDIT PROCESS.

AGAIN, HAD THERE BEEN ANY, WE WOULD HAVE BROUGHT THAT TO YOUR ATTENTION.

IN ADDITION TO OUR REPORT IN THE FINANCIAL STATEMENTS, WE ALSO ISSUED THREE OTHER REPORTS. ONE IS A REPORT, AN INTERNAL CONTROL OVER FINANCIAL REPORTING.

THE OTHER IS A REPORT ON YOUR ON THE CITY'S GRANT EXPENDITURES OR COMPLIANCE WITH THE GRANT PROGRAMS. AND FINALLY, A MANAGEMENT LETTER REQUIRED BY THE AUDITOR GENERAL.

I'LL COVER THOSE WHEN I GET TO THE CAFR.

GOING ON TO THE NEXT PAGE, PAGE THREE, IN PUTTING TOGETHER THE FINANCIAL STATEMENTS.

THERE'S A NUMBER OF WHAT WE CONSIDER SIGNIFICANT ACCOUNTING ESTIMATES.

THOSE ARE BASED ON ASSUMPTIONS BY EXPERTS AS WELL AS CERTAIN MARKET DATA.

WE AS AUDITORS LOOK AT THOSE ESTIMATES INDEPENDENTLY AND HAVE OUR OWN SPECIALISTS REVIEW THOSE ESTIMATES TO MAKE SURE THEY'RE REASONABLE AND CONSISTENT WITH STANDARDS OF PRACTICE. THE FIRST ITEM TO BRING TO YOUR ATTENTION IS THE ACCOUNTING FOR THE SELF INSURANCE LIABILITIES.

THOSE ARE THE CITY'S LIABILITIES RELATED TO WORKERS COMPENSATION CLAIMS, POLICE LIABILITIES, AS WELL AS GENERAL CONTRACT DISPUTES.

THAT AMOUNT IS A MILLION DOLLARS.

IT'S ACTUALLY DETERMINED.

WE HAVE OUR INDEPENDENT ACTUARIES REVIEW THOSE ESTIMATES, AS WELL AS THE ASSUMPTIONS AND METHODS THAT GO INTO MAKING THOSE ESTIMATES.

AND WE DETERMINED IN ALL AREAS THOSE ARE COMPLETE AND ACCURATE AND PROPERLY STATED.

THE NEXT SIGNIFICANT ESTIMATE IS THOSE RELATE TO YOUR NET PENSION LIABILITIES.

THE CITY HAS APPROXIMATELY THREE POINT FOUR MILLION DOLLARS OF LIABILITIES RECORDED RELATE TO PENSIONS AND NINETEEN POINT FIVE MILLION DOLLAR ASSETS.

THE NINETEEN POINT FIVE MILLION DOLLAR ASSET IS IMPORTANT TO POINT OUT BECAUSE USUALLY AND ENTITIES OR CITIES ARE IN A LIABILITY POSITION.

IN THE CASE OF CITY OF TAMARAC, YOU ACTUALLY IN A NET ASSET POSITION OF SIXTEEN POINT FIVE MILLION DOLLARS, MEANING THAT YOUR PENSION PLAN ASSETS ARE EXCEEDING ITS LIABILITIES FOR THE YEAR ENDED, WHICH IS SOMETHING THAT'S NOT NORMAL WHEN YOU LOOK AT GOVERNMENTAL ENTITIES. SO SOMETHING THAT'S POSITIVE TO TAKE AWAY.

THE NEXT GOING ON TO THE NEXT PAGE.

THE CITY PURCHASES CAPITAL ASSETS AND DEPRECIATES THOSE OVER TIME.

WE LOOK AT WHETHER THOSE ASSETS ARE PROPERLY VALUED AND THE USEFUL LINES ASSIGNED TO THOSE ASSETS. FOR THE CURRENT YEAR, THE DEPRECIATION EXPENSE WAS APPROXIMATELY NINE POINT THREE MILLION DOLLARS. WE'VE DETERMINED THAT THAT BALANCE IS PROPERLY STATED AND USEFUL.

LINES ASSIGNED TO ASSETS ARE ALSO PROPERLY STATED.

THE NEXT ITEM IS ALLOWANCE FOR DOUBTFUL ACCOUNTS.

THOSE ARE THE RECEIVABLES.

IN THE COURSE OF OPERATIONS.

THE CITY HAS TO DETERMINE OR ESTIMATE HOW MUCH OF YOUR RECEIVABLES ARE UNCOLLECTIBLE.

IN A CASE OF THE CITY, THAT BALANCE IS TWENTY SIX THOUSAND DOLLARS, WHICH GIVES YOU INDICATION AND MOST OF THE RECEIVED.

THOSE OUTSTANDING ARE COLLECTIBLE, WHICH AGAIN, IS ANOTHER POSITIVE SIGN, YOU KNOW, GIVEN THE PANDEMIC AND OTHER FACTORS, HAD WE SEEN A RISE IN THE ALLOWANCE OR WHAT WE CONSIDER RIGHT OFF OF RECEIVABLES , THAT WOULD HAVE BEEN A RED FLAG.

BUT IN YOUR CASE, THE BALANCE IS LOWER, WHICH ALSO INDICATES THAT YOUR COLLECTIONS ARE IN LINE WITH WHAT WE WOULD EXPECT.

AND A FINAL ITEM HERE TO BRING TO YOUR ATTENTION.

THERE IS THE ACCOUNTING FOR OTHER POST UNEMPLOYMENT BENEFITS.

THAT, AGAIN, IS A LIABILITY OF APPROXIMATELY EIGHT MILLION DOLLARS RELATED TO YOUR EMPLOYEES. OUR ACTUARIES REVIEWED YOUR ACTUAL REPORTS AND DETERMINED THERE IN ACCORDANCE

[00:20:05]

WITH STANDARDS OF PRACTICE AND PROPERLY STATED A YEAR END.

AND GOING ON TO NEXT PAGE, THE CITY HAD ONE HUNDRED AND FORTY ONE MILLION DOLLARS OF INVESTMENTS A YEAR. AND AGAIN, WE GET INDEPENDENT EVALUATIONS OF YOUR INVESTMENTS.

WE DON'T JUST RELY ON THE CONFIRMED AND DETERMINE THAT THOSE INVESTMENTS ARE PROPERLY STATED AT YEAREND.

ALSO INCLUDED IN THIS BOOKLET IS A [INAUDIBLE] REPRESENTATION LETTER TOWARDS THE BACK.

THIS PROVIDES ALL THE REPRESENTATIONS MANAGEMENT, INCLUDING THE FINANCE MANAGEMENT, THE CITY MANAGER AND OTHER DIRECTORS WITHIN THE CITY HAS MADE TO US DURING THE COURSE OF THE AUDIT.

WE MEMORIALIZE THOSE REPRESENTATIONS IN THIS LETTER AND WE HAVE THE CITY SIGNED THE LETTER, TOO SO THAT WE CAN RELY ON THOSE REPRESENTATIONS.

AND WITH THAT, I'LL STOP HERE BEFORE I GO ON TO THE CAFR.

IF THERE ARE ANY QUESTIONS YOU GUYS MAY HAVE ON THIS INDIVIDUAL ITEM? I APPRECIATE AT THE TIME, I'M NOT SEEING ANYBODY WITH A HAND.

SO LET'S PROCEED.

THANK YOU. THANK YOU. SO I'M JUST GOING TO HIGHLIGHT, CHRISTINE, KIND OF WIN OVER THE FINANCIAL NUMBERS, I JUST WANT TO POINT OUT THE REPORTS IN HERE THAT BELONG TO US, IT'S THIS IS AN EXTENSIVE DOCUMENT, OVER 200 PAGES.

BUT WHAT AND THIS IS PUT TOGETHER BY YOUR FINANCE TEAM.

SO THIS BOOKLET IS REALLY A CREDIT TO THEIR WORK AND EFFORTS.

THERE'S THE HANDFUL OF ITEMS WITHIN HERE THAT BELONGS TO US IS ONE IS OUR AUDIT OPINION AND WHICH IS HERE ON THE SCREEN.

AND AS I MENTIONED BEFORE, AN UNMODIFIED OPINION, HIGHEST LEVEL OF ASSURANCE ANY AUDITOR CAN PROVIDE TO A CLIENT, A CLEAN OPINION, NOTHING TO BRING TO YOUR ATTENTION.

THE NEXT PAGE WOULD BE PAGE 146 OF THE DOCUMENT.

AND THAT IS OUR OPINION ON YOUR ON YOUR INTERNAL CONTROLS OVER FINANCIAL REPORTING.

AGAIN, THAT IS AN UNMODIFIED OPINION.

NO ITEMS TO BRING TO YOUR ATTENTION.

HAD THERE BEEN ISSUES WITHIN CONTROLS WHEN WE WENT THROUGH THE PROCESS, IF WE HAD IDENTIFIED ANY CONTROL DEFICIENCIES OR ANY DISCREPANCIES WITH YOUR RECORDS, THAT WOULD BE HIGHLIGHTED HERE. BUT AGAIN, NOTHING TO HIGHLIGHT.

THE NEXT ONE IS THE NEXT PAGE IS PAGE 148.

THAT IS OUR REPORT ON THE CITY'S GRANT PROGRAMS. FOR THE YEAR ENDED, THE CITY EXPENDED APPROXIMATELY 1.2 MILLION DOLLARS IN FEDERAL AWARDS.

THOSE ARE FEDERAL GRANT DOLLARS AND SIX HUNDRED AND THIRTY TWO THOUSAND DOLLARS OF STATE AWARDS. AGAIN, WE AUDITED THOSE PROGRAMS AND FOUND NO DISCREPANCIES, WHICH MEANS THAT THE CITY COMPLIED WITH ALL REQUIREMENTS STATED IN THEIR CONTRACTS AS RELATES TO YOUR INDIVIDUAL GRANT PROGRAMS AND THE FINAL ITEM.

AND HERE IS A STATE MANAGEMENT LETTER.

WHICH IS REQUIRED BY THE AUDITOR GENERAL, US AS AUDITORS ISSUE AS IT RELATES TO THE CITY.

AGAIN, NO FINDINGS.

HAD THERE BEEN ANY DISCREPANCIES OR CONTROL ISSUES THAT WOULD BE HIGHLIGHTED HERE.

AND HISTORICALLY, IF YOU LOOK BACK TO THE PAST TWO TO THREE YEARS, THE CITY HAS NOT HAD ANY FINDINGS, WHICH, AGAIN, IS SOMETHING TO BE HAPPY ABOUT.

KNOW WE DO AUDITS FROM MIAMI ALL THE WAY THROUGH TALLAHASSEE, HUNDREDS OF AUDITS.

AND IT'S UNUSUAL THAT AN ENTITY WOULD GO THROUGH AN AUDIT WITHOUT HAVING ANY FINDINGS.

SO JUST TO BRING THAT TO YOUR ATTENTION AND REALLY TO GIVE CREDIT TO YOUR FINANCE DEPARTMENT AND YOUR OVERALL MANAGEMENT TEAM OF THE CITY JUST TO HIGHLIGHT THAT.

AND WITH THAT, I'LL TAKE ANY QUESTIONS YOU MAY HAVE.

THANK YOU. AGAIN, I'M NOT SEEING ANY QUESTIONS, BUT I WILL SAY THAT.

THANK YOU, CHRISTINE.

PATRICIA, THE WHOLE FINANCE DEPARTMENT AND EVERYONE FOR ALL OF YOUR VERY HARD WORK.

AND I KNOW THAT IT'S NOT YOUR DEPARTMENT PUTS IT TOGETHER.

AND I KNOW ALL THE DEPARTMENTS HAVE TO GIVE YOU THE INFORMATION, SO THANK THEM AS WELL.

I DO SEE A HAND, WAS UP? AND IT'S, VICE MAYOR ARE YOU STILL? YEAH, I WAS JUST GOING TO ECHO THE YOUR WORDS OF CONGRATULATIONS TO A CITY MANAGER AND A CITY STAFF AND OUR GUEST AND CHRISTINE FOR DOING A PHENOMENAL JOB, IT SOUNDS LIKE OUR CITY IS DOING FINANCIALLY WELL AND FISCALLY SOUND.

SO THAT'S GOOD TO HEAR.

WE'VE GOT A GREAT TEAM AND A LOT OF GOOD PLANNING. SO THANK YOU VERY MUCH.

SO I GUESS AT THIS POINT IF THERE'S NO OTHER QUESTIONS OR COMMENTS FOR THIS PART OF IT.

WE WILL NOW MOVE ON TO THE FY 2020 BUDGET UPDATE.

[2. FY2021 Budget Update]

THANK YOU, EVERYONE.

THANK YOU, ANEL. BYE NOW.

THANKS. DIRECTOR CAJUSTE? I'M HERE AGAIN.

WE CAN START.

[00:25:02]

GOOD AFTERNOON AGAIN, MAYOR, VICE MAYOR.

ALL THOSE PRESENT, MY NAME IS CHRISTINE CAJUSTE, I'M THE DIRECTOR OF FINANCIAL SERVICES.

WITH ME FOR THIS PRESENTATION IS JEFF STREETER, THE BUDGET MANAGER.

AND WE WANTED TO PROVIDE YOU WITH A BRIEF UPDATE ON THE 2021 BUDGET, PROVIDING YOU WITH SOME INSIGHT AS TO WHERE WE ARE BUDGET TO ACTUAL AS WE CONTINUE TO NAVIGATE THE EFFECTS OF COVID-19. AS YOU RECALL FROM OUR FIRST UPDATE IN 2020, WE REITERATED THAT COVID-19 HAD BROUGHT WITH IT ISSUES THAT THIS GENERATION OF NEVER EXPERIENCED AND POSSIBLY WILL NOT EXPERIENCE AGAIN IN THEIR LIFETIME.

IT HAD BROUGHT WITH IT BUSINESS CLOSURES.

IT BROUGHT SOCIAL DISTANCING.

AFFECTED MARKETS, RATE CHANGES AND UNEMPLOYMENT.

WHAT WE DIDN'T KNOW AT THE TIME WAS HOW LONG IT WOULD LAST.

WHEN WE ADOPTED THE 2021 BUDGET, THE BUDGET WAS CRAFTED WITH THE EXPECTATION THAT WE WOULD BE EXPERIENCING REVENUE LOSS.

WE ADJUSTED OUR SERVICE LEVELS TO MATCH THE ANTICIPATED LOSS.

NORMALLY, IN APRIL OF EACH YEAR, WE REASSESS AND BRING OUR BUDGET AMENDMENT TO YOU.

THIS YEAR, WE EXPECT TO BRING THAT ORDINANCE IN THE FIRST OR MAYBE SECOND MEETING IN APRIL. WE ARE CONTINUING TO ASSESS AND AT THIS POINT.

WE ESTIMATE THE BUDGET WILL CHANGE BY APPROXIMATELY THREE POINT SEVEN MILLION.

THE DETAIL OF THOSE CHANGES WILL BE PRESENTED TO YOU AS WE BRING THAT BUDGET FORWARD.

TODAY, I WILL REVIEW INFORMATION ON OUR REVENUE AND EXPENDITURE AS OF FEBRUARY, 28, 2021, AND PRESENT AN ANALYSIS OF FACTORS THAT WE CAN REASONABLY PREDICT BASED ON THE INFORMATION THAT WE HAVE AT THIS POINT.

AS ALWAYS, WE ARE CONSERVATIVE IN OUR REVENUE ESTIMATE AND WE ANTICIPATE ALL EXPENDITURES THAT WE EXPECT REASONABLY LIKELY TO OCCUR.

WE RECOGNIZE THAT WE WOULD NEED TO ANTICIPATE A SLIGHT REDUCTION IN REVENUE BASED ON THE CURRENT INFORMATION.

WE ARE EXPECTING A SLIGHT INCREASE OF ABOUT THREE HUNDRED AND FOURTEEN THOUSAND BELOW OUR ORIGINAL ESTIMATE.

AND HERE IS OUR ANTICIPATED REDUCTION.

PROPERTY TAXES. WE BUDGET PROPERTY TAXES AT 95 PERCENT.

AND WE EXPECT THAT WE WILL REALIZE THE FULL AMOUNT BUDGETED FOR PROPERTY TAXES WHILE WE HAVE OTHER TAXES, FEES, CHARGES FOR SERVICES THEY ARE SLOWLY AND THEY ARE SLOWLY INCREASING ABOVE THE 2020 LEVEL.

HOWEVER, WE ARE NOT YET BACK TO THE PRE PANDEMIC LEVELS.

THE ONE ITEM THAT HAS SEEN A SIGNIFICANT INCREASE IS THE INTERGOVERNMENTAL REVENUE.

WE RECEIVE TWO POINT THREE MILLION DOLLARS FROM BROWARD COUNTY AS A REIMBURSEMENT FROM MUCH OF OUR COVID-19 EXPENDITURES.

HERE IS A COMPARISON OF WHERE WE WERE AT THIS POINT IN 2020 VERSUS WHERE WE ARE IN 2021, WE ARE AHEAD IN 2021, MAINLY BECAUSE OF THE REIMBURSEMENT FROM BROWARD COUNTY.

AT THIS POINT IN 2020, WE HAD COLLECTED THIRTY NINE POINT EIGHT MILLION.

WE WERE AT 52 PERCENT OF BUDGET.

AT THIS POINT, WITH THE BUDGET HAVING NOT YET BEEN ADJUSTED, WE HAD FORTY THREE POINT FOUR MILLION OR 61 PERCENT OF BUDGET.

NOW, I WILL HAVE JEFF STREETER TALK TO YOU A LITTLE BIT ABOUT THE EXPENDITURE.

JEFF? GOOD EVENING, MAYOR, CITY COMMISSIONERS, CITY MAYOR AND ALL OTHERS WHO HAVE JOINED THE MEETING.

FOR THE RECORD, I'M JEFF STREETER, I'M YOUR BUDGET MANAGER.

I'LL BE GOING OVER THE EXPENDITURE SIDE OF THE GL IN THE GENERAL FUND, WITH YOU.

THE FISCAL YEAR '21 ADOPTED BUDGET FOR THE GENERAL FUND EXPENDITURES IS 70 MILLION EIGHT HUNDRED AND SEVENTY ONE THOUSAND THREE HUNDRED FIFTY ONE DOLLARS.

AS OF WHERE WE ARE IN TERMS OF SPENDING AS OF FEBRUARY 28TH AND CONSIDERING SPENDING PATTERNS THAT WE'RE AWARE OF, SEASONALITY, CYCLICALITY, RECENT ACTIONS TAKEN BY THE COMMISSION, WE ARE PROJECTING BUDGETARY SAVINGS ON THE GENERAL FUND OF EIGHTY FIVE THOUSAND FIVE HUNDRED THIRTY ONE, DOLLARS.

NEXT SLIDE PLEASE. THIS GIVES YOU A LITTLE BIT MORE DETAIL ON HOW WE GOT TO THE PROJECTED SAVINGS THAT WE ARE IN THE FIRST CATEGORY OF PERSONAL SERVICES, AND THIS WOULD INCLUDE YOUR SALARY AND WAGES, YOUR BENEFITS AND ANY REIMBURSEMENTS FOR EXPENSES LIKE CELL PHONE AND AUTO ALLOWANCE

[00:30:04]

BASED ON WHERE WE ARE AS OF FEBRUARY '21 AND RECENT ACTIONS TAKEN BY THE COMMISSION THAT WILL HAVE AN IMPACT ON THIS CATEGORY.

WE ARE ESTIMATING FINISHING THE YEAR OUT SLIGHTLY OVER BUDGET FOR THIS CATEGORY BY ABOUT FOUR HUNDRED AND FIFTY TWO THOUSAND DOLLARS.

THE NEXT CATEGORY IS YOUR OPERATING EXPENDITURES, HERE YOU WOULD FIND EXPENSES, CONTRACTUAL SERVICES, TRAVEL, MEALS AND LODGING, YOU'D FIND REPAIR AND MAINTENANCE, OFFICE SUPPLIES, UTILITIES COSTS, AND ALSO YOUR TRAINING AND SEMINAR WOULD BE HERE UNDERNEATH THIS CATEGORY OF EXPENDITURES.

AS OF FEBRUARY, 2021, WHICH IS FORTY TWO PERCENT A YEAR AGO ON WE ARE AT THIRTY SEVEN POINT SIX PERCENT OF THAT BEING SPENT AND WE ARE ESTIMATING FINISHING OUT THE YEAR UNDER BUDGET BY 1.435 MILLION DOLLARS.

THE CAPITAL OUTLAY, WE ARE ESTIMATING, FINISHING OVER BUDGET, AND THAT IS MAINLY BECAUSE.

[INAUDIBLE] WHAT'S INCLUDED IN THAT CAPITAL OUTLAY EXPENDITURE THROUGH FEBRUARY IS ONE HUNDRED AND EIGHTY SIX THOUSAND ONE HUNDRED FORTY EIGHT DOLLARS OF COVID PPE AND ALSO EIGHTY FOUR THOUSAND FOUR HUNDRED EIGHTY THREE DOLLARS FOR COMPUTER EQUIPMENT, NONE OF WHICH WAS BUDGETED AND NON DEPARTMENTAL.

SO WHAT WE ARE FORECASTING FOR THE END END OF THE YEAR IS ALL OF THOSE COSTS PLUS NINETY FOUR PERCENT OF THE CAPITAL OUTLAY THAT WAS ORIGINALLY BUDGETED.

THAT GETS US TO OVER BUDGET OF TWO HUNDRED THOUSAND TWO HUNDRED THIRTY ONE DOLLARS.

NEXT, YOU HAVE GRANTS AND AID, AND IN THIS CATEGORY WE HAD SIX HUNDRED NINETY EIGHT THOUSAND EIGHT HUNDRED SIXTY SEVEN DOLLARS FOR COVID SMALL BUSINESS AND RESIDENTIAL ASSISTANCE THAT WAS ORIGINALLY UNBUDGETED.

AND THAT'S ALSO WHAT WE ASSUME FOR THE YEAR END FORECAST IS ALL OF THAT IS SPENT ALREADY PLUS EVERYTHING.

BUT FIFTEEN HUNDRED OF THE GRANTS AND AID THAT WAS ORIGINALLY BUDGETED.

GET SPENT, THE FIFTEEN HUNDRED IS FOR THE Q-TIP REBATE.

WELL, LAST YEAR WE DID NOT SPEND THAT, AND THIS YEAR I'M ESTIMATING OR FORECASTING THAT IT WILL GO UNSPENT AGAIN.

AS FAR AS TRANSFERS IN RESERVES, TRANSFERS, THAT INCLUDES YOUR TRANSFERS TO THE FIRE AND RESCUE FUND, YOUR TRANSFERS TO UP CAPITAL FUNDS.

TO FUND CAPITAL PROJECTS.

AND WE ARE ESTIMATING OR FORECASTING THAT EVERYTHING WAS BUDGETED FOR TRANSFERS GETS DONE . THE RESERVES, THAT WOULD INCLUDE YOUR CONTINGENCY AND A FIVE MILLION DOLLAR DEDICATED ECONOMIC DEVELOPMENT RESERVE FOR FORECASTING PURPOSES, WE'RE PROJECTING THAT ALL OF THE RESERVES, AT LEAST AT THIS POINT IN TIME, WITHOUT KNOWING ANY DIFFERENTLY, WE'RE FORECASTING THAT ALL THE RESERVE AND THAT GIVES US OUR EIGHTY FIVE THOUSAND FIVE HUNDRED THIRTY ONE DOLLARS.

NEXT SLIDE, PLEASE. WHILE WE CONTINUE TO EXPERIENCE COSTS THAT WE WOULD NOT EXPERIENCE IN A NORMAL YEAR. SOME OF THESE ARE OPERATING COSTS DIRECTLY DUE TO COVID-19 SUPPLY, SANITATION, PUBLIC INFORMATION, ET CETERA,.

TELECOMMUTING OR ISOLATING DUE TO SOCIAL DISTANCING REQUIREMENTS AND STAFF TIME DEVOTED TO CONTINUED MITIGATION OF THE EFFECTS OF COVID-19.

THESE ARE ALL COSTS THAT WE DON'T HAVE TO EXPERIENCE IN A NORMAL YEAR.

NEXT SLIDE, PLEASE. WE IN ORDER TO MITIGATE SOME OF THE REVENUE LOSSES THAT WE KNEW WERE COMING IN FISCAL YEAR '20, WE IMPLEMENTED SOME AUSTERITY MEASURES AND WE'VE CONTINUED THOSE INTO 2021, SOME OF THOSE INCLUDE NON-CRITICAL HIRING FREEZE OR REDUCTION IN TEMPORARY STAFFING.

THAT'S NOT IN THE PERSONNEL COSTS SAVINGS.

OPERATING SAVINGS INCLUDE A FREEZE ON DISCRETIONARY TRAVEL AND TRAINING, REDUCTION IN

[00:35:02]

NON-CRITICAL SERVICES, AND USING GRANT FUNDING TO FINANCE SOME EXPENDITURES WHERE WE CAN . IN TERMS OF CAPITAL DEPARTMENT DIRECTORS ARE REPRIORITIZING AND OR DELAYING CAPITAL PROJECTS WHERE THEY HAVE THE ABILITY TO DO THAT NEXT LIKELY.

SO IN CONCLUSION, AS FAR AS THE GENERAL FUND GOES, EVEN THOUGH WE'RE DOING ALL THE BELT TIGHTENING WE ARE WITH THE BUDGET IN TERMS OF PERSONNEL COST, OPERATING AND CAPITAL, BECAUSE THE LOSS IN REVENUE OVERSHADOWS THE SAVINGS AND EXPENDITURES.

WE'RE STILL PROJECTING TO FINISH WITH A LOSS IN THE GENERAL FUND EXPENDITURE BETWEEN REVENUES AND EXPENDITURES OF TWO HUNDRED APPROXIMATELY TWO HUNDRED THIRTY THOUSAND DOLLARS. AND WITH THAT, I'LL TURN IT BACK OVER TO CHRISTINE AND SHE CAN TAKE US HOME.

THANK YOU, JEFF.

SO JEFF JUST MENTIONED A GAP.

HOW ARE WE GOING TO TRY TO CLOSE THAT GAP? WE'RE CONTINUING TO DO WHAT WE DID IN 2020.

AS MENTIONED BEFORE, WE'RE GOING TO TAKE AGGRESSIVE ACTION TO SEEK OUT GRANT OPPORTUNITIES FOR BOTH OPERATING AND CAPITAL EXPENDITURE, AS WELL AS TO FILL THE GAP FOR REVENUE LOSS IN THE GENERAL FUND.

WE ARE TRYING TO TAP INTO EVERY AREA THAT WE NORMALLY TAP INTO FEMA AND THE CARES FUNDING. YOU KNOW, WE HAD OUR ALLY WITH MURRAY COUNTY.

WE HAD BGA GRANT AND WE HAD OTHER SOURCES.

LAST WEEK WE GOT SOME INFORMATION REGARDING THE 2021 AMERICAN RESCUE PLAN ALLOCATION THAT APPEARS TO HAVE A NUMBER OF AREAS TO PROVIDE ASSISTANCE TO LOCAL GOVERNMENT.

AS OF TODAY, WE HAVE RECEIVED NO GUIDANCE AS TO THE SPECIFICS OF EACH ALLOCATION ELIGIBILITY TO RECEIVE FUNDING.

WE'RE WORKING CLOSELY WITH OUR LOBBYISTS TO ENSURE THAT THE CITY IS ABLE TO TAP INTO ANY AREA THAT CAN PROVIDE RELIEF FOR BUDGETARY SHORTFALL AND HELP US TO PROVIDE SERVICES FOR OUR RESIDENTS. WE'RE DOING FURTHER EDUCATION ON MITIGATING THE EFFECTS OF COVID-19.

WE ARE CONTINUING OUR ONGOING PLANNING AND BEST PRACTICES.

AND MORE IMPORTANTLY, WE'RE DOING CONTINUOUS MONITORING OF REVENUES AND EXPENDITURE WITH THE OBJECT OF SEEKING OUT WAYS TO IMPROVE THE REVENUE AND TO REDUCE LOSSES.

OTHER FUNDS, FOR THE MOST PART, ARE STAYING WITHIN BUDGET OR CAPITAL PROJECTS FUNDED TO SEE IF YOU CAN MAKE IT EASILY IN PROJECTS THAT CAN BE RELATED TO TO REDUCE TRANSFERS FROM THE GENERAL FUND FOR THESE PROJECTS.

SO WE WANTED TO TAKE A LITTLE LOOK AT OUR SPECIAL REVENUE FUNDS.

THE TWO OPERATING FUNDS WITHIN THE SPECIAL REVENUE FUND IS THE BUILDING FUND AND THE FIRE RESCUE FUND. BOTH ARE TRENDING WITHIN TARGET.

AS JEFF MENTIONED, WE'RE AT 42 PERCENT OF THE FISCAL YEAR AND THEY ARE AT 43 PERCENT AND 37 PERCENT FOR FIRE AND BUILDING, RESPECTIVELY.

OTHER GRANT FUNDS, SUCH AS CDBG AND I MENTIONED, HAS GOTTEN SOME NEW REVENUE FROM THE STIMULUS BILL AND THOSE ARE ON A REIMBURSEMENT BASIS.

SO YOU WILL SEE THOSE COME FORWARD IN THE BUDGET AMENDMENT.

OUR ENTERPRISE FUND CONSISTS OF UTILITY MAIL, THE UTILITY AND THE STORM WATER FUND.

SO THE UTILITY AND THE STORM WATER FUND ARE OPERATING AS NORMAL WITH THE EXCEPTION OF THE SUSPENSION OR SHUT OFF FOR NONPAYMENT.

WE CONTINUE TO ANALYZE OUR POSITIONS RELATIVE TO OUR RECEIVABLES AND ANTICIPATE THAT WE WILL NEED TO RESUME SHUT OFF AT SOME POINT.

WE CONTINUE TO MAKE CONTACT WITH THE RESIDENTS, OFFERING PAYMENT PLANS WHERE APPROPRIATE, AND REFERRING OTHERS TO SOCIAL SERVICES AND OTHER PROGRAM.

THE GOLF COURSE HERE APPEARS TO BE A LITTLE OVER BUDGET BECAUSE, YOU KNOW, WE ARE DOING OUR CAPITAL PROJECT THERE AND WE HAD A MULTI-YEAR APPROPRIATION FOR THE CONSTRUCTION OF THE CLUBHOUSE THAT IT WAS APPROPRIATED IN PRIOR YEAR.

AS I END I WILL REPEAT THAT OF TAMARAC, STRONG FINANCIAL POLICIES HAVE KEPT THE CITY FISCALLY STABLE IS BECAUSE OF OUR STRONG RESOLVE AND FINANCIAL VIABILITY THAT WE ARE ABLE TO MAINTAIN OUR STRONG BOND RATINGS.

IT IS OUR GOAL TO REMAIN FINANCIALLY RESILIENT SO THAT WE CAN CONTINUE TO PROVIDE SERVICES FOR OUR RESIDENTS.

AND WITH THAT, I WILL END AND I'LL TAKE ANY QUESTIONS.

THANK YOU, THANK YOU, THANK YOU.

AND YES, WE VICE MAYOR HAS GOT HE'S GOOD WITH THOSE EMOJIS OR WHATEVER IT IS.

THAT'S EXCELLENT JOB FOR YOU IN THE SOUTH FOR PUTTING THIS ALL TOGETHER.

AND NOT JUST THIS YEAR.

OBVIOUSLY, WE'VE PLANNED AND DONE SO WELL OVER ALL THESE YEARS THAT HAS HELPED US GET THROUGH THIS REALLY TRYING TIME.

WE HAVE A LOSS THAT'S NOT SAYING THAT'S A GOOD THING, BUT WE'RE GOING TO GET THROUGH

[00:40:02]

THAT. WE'VE GOT PLANS IN PLACE AND.

IT COULD HAVE BEEN WORSE, BUT WE'RE GETTING THROUGH IT AND WE'RE AND I TRULY BELIEVE WE'RE ON THE UPSWING AND THEN WE ALL FEEL THAT WAY.

ANYBODY I DON'T SEE ANY HANDS RAISED BY MY COLLEAGUES, SO THEREFORE I'LL SAY THANK YOU ON BEHALF OF ALL OF US. AND WE WILL NOW GO TO OUR BUILDING DEPARTMENT, UPDATE OUR BUILDING

[3. Building Department Update]

OFFICIAL. GEORGE FOLLES IS AVAILABLE.

YES, THANK YOU. GOOD EVENING, MAYOR, VICE MAYOR, COMMISSIONERS, EXECUTIVE TEAM.

THANKS FOR THIS OPPORTUNITY SO I CAN SPEAK WITH YOU.

I'VE BEEN IN THE BUILDING OFFICIAL DIRECTOR SINCE SEPTEMBER, AND I'D LIKE TO SHARE WITH YOU HOW WE'RE ADDRESSING THE CHALLENGES FACING THE BUILDING DEPARTMENT.

CUSTOMER SERVICE HAS ALWAYS BEEN A PROBLEM WITH THE BUILDING DEPARTMENTS.

I'VE WORKED WITH ALL THE [INAUDIBLE] DEPARTMENT BUILDING APARTMENTS IN THE PAST.

IT'S A CONSTANT PROBLEM.

COVID HAS EXASPERATED THIS PROBLEM.

WE HAVE HAD OUR LOBBY CLOSED FOR OVER A YEAR, PREVENTING PEOPLE FROM COMING IN, ASKING QUESTIONS, BRINGING IN THEIR PLANS OR EVEN SEEKING ADVICE.

SO WITH THAT BEING CLOSED, WE'RE RECEIVING MORE EMAILS AND OBVIOUSLY MORE PHONE CALLS.

WITH THE MORE PHONE CALLS ARE GETTING COMPLAINTS THAT NO ONE ANSWERS THE PHONE.

SO I'VE TRIED MYSELF MANY TIMES AND SOMETIMES MYSELF, NO ONE HAS PICKED UP THE PHONE.

I'VE WORKED WITH MY STAFF AND TOLD THEM TOLD THEM WE HAVE TO DO A BETTER JOB OF ANSWERING THE PHONE. WE NEED TO DO BETTER SERVICE.

WE CAN DO BETTER. JUST A QUICK EXAMPLE.

I REMEMBER YEARS AGO WHEN I WAS MANY YEARS AGO WHEN I WAS A CONTRACTOR CALLING IN FOR INSPECTION, IT WAS ALWAYS BUSY.

THIS WAS BEFORE CELL PHONES, BEFORE COMPUTERS, WHICH MEANT GOING TO THE GAS STATION, USING THE PAYPHONE.

COULD NOT GET THROUGH.

SO I DIDN'T LIVE TOO FAR FROM THERE, PICKED UP MY WIFE AND SAYS, I WANT YOU TO COME TO THE BUILDING DEPARTMENT WITH ME.

SO WHEN I HAVE A STROKE, YOU'LL UNDERSTAND WHY.

SO I GET IT. I UNDERSTAND THE FRUSTRATION OF PEOPLE GOING THROUGH.

I UNDERSTAND THEIR ANGER.

WE CAN DO A BETTER JOB.

I'VE DISCUSSED THAT WITH MY STAFF.

WE WILL DO A BETTER JOB.

I HAVE MET WITH MY STAFF AND PUT FORTH THROUGH THIS LAST MONTHS ALL THE ISSUES AND THE CHALLENGES WE HAVE TO COME UP WITH A PLAN.

I'VE ASKED FOR THEIR ADVICE.

WE PUT A NEW PLAN IN ACTION THAT I BELIEVE THAT WILL MAKE THE PERMIT PROCESS EASIER, MAKE IT QUICKER TO GET A PERMIT AND INCREASE THE PRODUCTIVITY OF MY STAFF.

I HAVE A GREAT STAFF.

THERE'S NO WAY I CAN DO THIS WITHOUT THEM.

YOU KNOW, THIS IS JUST NOT ME DOING IT.

SO WITH THEM AND WITH THEIR ACCOUNT, WITH THEIR EFFORT, I BELIEVE WE'LL BE ABLE TO PUT THIS PLAN TO ACTION TO BETTER SERVE THE COMMUNITY OF TAMARAC.

TO GO THROUGH THE THE POWERPOINT, THE THREE MAIN BUILDING DEPARTMENT SERVICES, WHAT WE DO OBVIOUSLY IS PLAN, REVIEW AND PERMITTING, INSPECTIONS AND SPECIAL MAGISTRATE PROCESS.

WE ALSO HAVE OTHER RESPONSIBILITIES, PROPERTY SEARCHES.

WE PREPARE FOR THE HURRICANE AND THE RECOVERY FROM THE HURRICANE FLOODPLAIN MANAGEMENT AND THEN OBVIOUSLY HAZARD MITIGATION.

LEVENT? IN THE YEAR 2020, WE'RE CLOSE TO THE PUBLIC, [INAUDIBLE] WE HAD ELECTRONIC PLAN REVIEW PROCESS, SO WE DID NOT LOSE OUT ANY TIME IN REVIEWING PLANS.

WE WENT FROM MOSTLY ELECTRONIC TO FULLY ELECTRONIC, FULLY ONLINE.

IT'S A GOOD SYSTEM.

IT'S A CHALLENGE FOR NEW USERS.

THERE'S NO DOUBT ABOUT IT.

SO WE'RE TRYING TO PUT FORWARD SOME INSTRUCTIONAL VIDEOS TO PUT ON OUR WEBSITE TO HELP PEOPLE TO UNDERSTAND THE SYSTEM AND HOW TO DO IT.

WE'RE ALSO GOING TO UPGRADE SOON TO A NEW FRIENDLIER VERSION OF THE EPR, WHICH HOPEFULLY WILL EVEN HELP OUR SYSTEM EVEN MORE.

LEVENT? PLAN REVIEW PROCESS, WHAT WE HAVE FOUND OUT IS TOO MANY PERMITS HAVE BEEN DENIED DURING PRESCREEN SENT BACK TO THE CONTRACTOR HOMEOWNER TO BE RESUBMITTED, FINALLY SENT BACK TO PLAN REVIEW AND THEN TURNED DOWN FOR SOMETHING ELSE.

IT'S CAUSING TOO MANY PROBLEMS. WE'RE GETTING TURNED DOWN TWICE.

SOME CALLS I WAS GETTING WHICH REALLY MADE ME PUT THIS INTO EFFECT IS THAT A ROOFING CONTRACTOR CALLED THE ROOF'S LEAKING.

I'M GETTING TURNED DOWN AT PRESCREEN RESUBMITTED AND THEN I'M GETTING TURNED DOWN AGAIN.

WHY CAN'T I JUST BE REVIEWED ONCE? SO NOW THE PRESCREEN IS DOING THE SAME JOB OF LOOKING FOR THINGS THAT ARE WRONG, THINGS WRONG ON THE APPLICATION THINGS, NOT CONTRACTOR INFORMATION WRONG.

BUT INSTEAD OF BEING TURNED DOWN, THEY'RE LETTING THE PLAN, LETTING GO THROUGH THE PLANNING REVIEW, LET THE PLAN REVIEW.

WE SEE THESE COMMENTS AND THAT PLAN REVIEW WILL ADD THESE COMMENTS TO THEIR COMMENTS.

WITH THE FIRST TWO WEEKS WE'VE DONE THIS, WE'VE ELIMINATED ONE HUNDRED THIRTY EIGHT PLANS FROM BEING TURNED DOWN TWICE THIS WAY.

THIS POSSIBILITY OF ONLY TURNED DOWN ONCE.

THE OTHER THING WERE PUT INTO EFFECT IS THAT IF A PLAN GETS TURNED DOWN TWICE, SOMEONE FROM OUR DEPARTMENT WILL CALL THE CONTRACTOR OR DESIGNER TO FIND OUT WHAT'S THEIR PROBLEM TO TRY TO HELP THEM.

THE OTHER THING WE'RE DOING IS FOR NEW BUSINESSES WITH THE BOSS PROGRAM, YOU KNOW, IS THAT THROUGH THROUGH LORI'S DEPARTMENT ALSO IS HELPING PEOPLE COME INTO THE CITY WITH NEW

[00:45:02]

BUSINESSES THAT GO INTO A SITE.

A PERFECT EXAMPLE WOULD BE IF THEY'RE COMING IN WITH THE STORE, WE'RE TRYING TO SHOW THEM, WELL, WHAT IS NEXT TO YOU? IF IT'S A BUSINESS, YOU MIGHT THAT THAT FIRE WALL MIGHT HAVE TO BE A TWO [INAUDIBLE] FIRE RATED WALL. SO BEFORE YOU PAY YOUR LEASE, LOOK INTO IT TO SEE IF THIS IS THAT THIS SITE WILL BE GOOD FOR YOU OR NOT.

YOU KNOW, OUR PROGRAM AS OUR MOTTO WOULD BE THE RIGHT BUSINESS FOR THE RIGHT PLACE.

LEVENT? INSPECTIONS LAST YEAR, WE DID TWENTY ONE THOUSAND EIGHT FIFTY TWO THIS YEAR, NINE THOUSAND FIVE HUNDRED SEVENTY.

SCHEDULING CAN BE DONE ONLINE OR THROUGH OUR AUTOMATED PHONE SYSTEM.

IT DOESN'T HELP EVERYONE.

I'VE GIVEN MY NUMBER OUT TO MANY PEOPLE WHO HAVE A PROBLEM, HOMEOWNERS WHO WERE JUST TOTALLY CONFUSED OF HOW TO DO IT.

I UNDERSTAND THAT.

I HAVE CONTACT WITH THEM, WITH ONE OF MY STAFF, AND WE WILL HOLD THEIR HAND AND GO THROUGH WHATEVER THEY NEED TO GET IT DONE.

WE'LL GO STEP BY STEP WITH THEM.

EXCUSE ME. SCHEDULING CAN ALSO BE COMPLICATED.

THEY DON'T UNDERSTAND THE SYSTEM.

SO WE SIZE THE PHONE CALLS.

WE WANT TO HAVE VIDEOS UPLOADED IN THE NEAR FUTURE TO EXPLAIN THIS PROCESS OF HOW THEY CAN CALL INSPECTIONS.

LEVENT? INSPECTIONS, ANOTHER THING WE PUT INTO EFFECT IS HOW IT GETS DONE BEFOREHAND, INSPECTION GETS CALLED, THE CONTRACTOR IS NOT READY.

THE HOMEOWNER IS NOT HOME.

THE PAPERWORK IS NOT READY.

INSPECTION FAILS.

THEY HAVE TO RECALL THEIR INSPECTION RESCHEDULE IT FOR ANOTHER DAY.

HOW THE NEW PROGRAM IS THAT IF THEY'VE RECTIFIED THE PROBLEM, IF THEY CALL THE CITY, THE BUILDING DEPARTMENT, THE INSPECTOR WILL GO OUT THAT SAME DAY.

THIS WAY, THE HOMEOWNER DOES NOT HAVE TO TAKE OFF ANOTHER DAY FROM WORK.

THEY THOUGHT, YOU KNOW, WE'RE TRYING TO CUT THAT DOWN.

WE KNOW WE'RE COPING WITH A PROBLEM.

SO THIS WAY, WE WILL GO BACK THAT SAME DAY TO DO THAT INSPECTION.

THE OTHER CHALLENGE, A HOMEOWNER, CONTRACTOR WAITING ALL DAY FOR AN INSPECTOR, I UNDERSTAND THAT I USED TO GO THROUGH IT.

SO NOW OUR INSPECTION TIME, IF YOU CALL IN THE CITY, IT'S BETWEEN SEVEN AND EIGHT, YOU'LL GET A WINDOW TIME OF TWO TO THREE HOURS AND ONE INSPECTOR WILL BE THERE.

AND OF COURSE, WE PUT PRIORITY INSPECTIONS, FLAT ROOF, CONCRETE POURS AND AFTER THAT INSPECTIONS, WE FILL THEM IN TO OUR SCHEDULE.

EXPIRED PERMITS.

I PROBABLY GET ONE PHONE CALL OR EMAIL A WEEK FROM SOMEONE STATING THEY'RE TRYING TO CLOSE ON A PROJECT ON THEIR PROPERTY AND THEY HAVE AN OPEN PERMIT, ARE EXPIRED PERMIT BEFORE YOU HAVE TO GET A CONTRACTOR, REPURCHASED A PERMIT AND GO THROUGH IT.

AND IN MOST CASES, YOU'D HAVE TO CANCEL THE CLOSING.

NOW, YOU KNOW WHAT WE HAVE TO, EXCUSE, WE HAVE DONE WE HAVE ALLOWED THEM TO EXTEND THEIR PERMIT THIS WAY.

THEY HAVE 30 DAYS TO GET THEIR FINAL APPROVAL.

IT'S HELPED QUITE A BIT.

WE ALSO HAVE STAFF WORKING ON OUR EXPIRED PERMITS, GOING BACK THROUGH DIFFERENT YEARS, CALLING THE CONTRACTOR OR HOMEOWNER, TELLING THEM YOU HAVE AN OPEN PERMIT.

YOU CAN PAY TO IT TO EXTEND YOUR PERMIT, GET THE INSPECTION THIS WAY.

IN THE FUTURE, YOU WILL NOT HAVE THAT PROBLEM.

LEVENT ? LEVENT, CAN YOU FORWARD IT, PLEASE? [INAUDIBLE]. OH, THANK YOU, SPECIAL MAGISTRATE CASES.

IT SHOWS THE NUMBER OF CASES WE HAD IN 2020-2021 AND AS OF TODAY'S DATE, IN 2021, WE HAVE FIFTY SEVEN CASES COMPLIED BEFORE THE HEARING.

YOU KNOW, WE DON'T WANT THEM TO GO TO THE HEARING.

WE'D RATHER COMPLY THE CASE BEFORE THAT AND HELP THEM.

THE CHALLENGE PROPERTY OWNERS DO NOT RESOLVE VIOLATIONS PRIOR TO BEING FINED.

SO MANY TIMES THE HOMEOWNERS HIRE A CONTRACTOR WHO THEY THINK THEY'RE GOING TO PULL A PERMIT. THEY DON'T.

THEY GET A COURTESY NOTICE THAT THEY HAVE TO APPEAR BECAUSE WORK WITHOUT A PERMIT, THEY HAVE NO IDEA WHAT TO DO.

SO WE HELP THEM.

WE CALL THEM. WE TELL THEM WHAT TO DO.

WE GIVE THEM EXTRA TIME.

OUR IDEA IS TO SOLUTIONS TO EDUCATE OUR CUSTOMERS AS MUCH AS POSSIBLE.

ISSUES AND SOLUTIONS, WE ARE IN THE PROCESS OF GETTING A NATIONAL BUILDING DEPARTMENT ACCREDITATION. WE ALSO WENT WITHOUT TO INCREASE HOW VIDEOS TO INCREASE CUSTOMER RESOURCES. WE'RE HAVING TO TOMORROW FILMED WHERE WE HAVE AN INSTRUCTIONAL THAT GOES ALONG WITH OUR WEBSITE, HOW TO FILL OUT A BUILDING PERMIT.

IN FACT, WE'RE HAVING ONE DONE IN ENGLISH AND ONE DONE IN SPANISH.

WE'RE DOING CUSTOMER SERVICE, COMMUNICATION CLASSROOM.

FOR MY ENTIRE DEPARTMENT.

I WANT THEM TO REALIZE HOW THEY SOUND ON THE OTHER END OF THE LINE.

WE HAVE EVERY DAY INSPECTIONS FOR ALL DISCIPLINES NOW.

WE HAVE ADDED PLUMBING TO THAT.

WE DID NOT HAVE THAT IN THE PAST.

AND IF YOU GO ON TO OUR WEBSITE, WE HAVE ONE STOP SERVICE ON OUR WEBSITE FOR BROWARD

[00:50:01]

COUNTY APPROVAL FOR THE NOTICE OF COMMENCEMENT, THE ASBESTOS AND YOUR BROWARD COUNTY ENVIRONMENTAL. WITHOUT GOING THERE, YOU CAN DO EVERYTHING THROUGH CITY OF TAMARAC BUILDING APARTMENTS WEBSITE.

COVID, SINCE MARCH OF LAST YEAR, WE'VE BEEN CLOSED, BUT THE BUILDING DEPARTMENT'S REALLY NEVER CLOSED DOWN. THE ACCESS TO COME IN OBVIOUSLY IS CLOSED, BUT YOU CAN ACCESS US THROUGH ONLINE AND THE PHONES.

PLANS WHICH ARE CONTINUOUSLY UPLOADED BY THE CUSTOMER AND REVIEW BY STAFF WITHOUT ANY INTERRUPTION. SINCE WE'VE BEEN CLOSED, WE HAVE REVIEWED FIRST TIME SEVEN THOUSAND SEVEN HUNDRED FIFTY FOUR INSPECTIONS, EXCUSE ME, PLANS.

INSPECTIONS, WE HAVE NOT TURNED DOWN ONE INSPECTION.

WE MIGHT CHANGE THE WAY WE DO IT, BUT WE HAVE NOT TURNED DOWN ONE INSPECTION.

WE ALSO DO VIRTUAL INSPECTIONS.

IT'S A LITTLE MORE WORK NOW WITH THE CONTRACTOR LIKE, SAY, WITH THE WINDOW INSPECTIONS OR PERMIT. WE GO THERE.

THE CONTRACTOR IS INSIDE OUR INSPECTORS OUTSIDE THE HOUSE, WALKING FROM FROM OPENING TO OPENING, DOING ALL THE INSPECTIONS.

IF WE GO THERE AND IF IT'S LIKE I SAY, A BATHROOM, IF THEY GO IN AND TAKE A PICTURE OF WHAT'S THERE AND COME OUT TO THEM, IF IT'S A SMALL INTERNAL ALTERATION, WE CAN APPROVE IT THAT WAY. SO WE HAVE NOT TURNED DOWN ONE INSPECTION.

WE HAVE DONE EVERY ONE. WE JUST CHANGED THE WAY WE DO SOME OF THEM.

AND HERE'S SOME PICTURES WHEN WE DO OPEN, THAT'S OUR FRONT COUNTER NOW WITH THE BARRIER THERE FOR PROTECTION FOR THE STAFF AND OBVIOUSLY FOR THE PUBLIC.

LEVENT? WE ALSO NOW WE'RE TRYING TO CUT DOWN SINCE WE HAD THE BARRIER, HOW WOULD WE ACCEPT PLANS OR PERMITS OR OBVIOUSLY OUR PRODUCT APPROVALS, WE HAVE A SLOT IN THE DOOR WHERE STAFF ON THE OTHER SIDE WILL TAKE IT TO CUT DOWN, OBVIOUSLY, AN INTERACTION AND TO KEEP SOCIAL DISTANCING BETWEEN US AND THE PUBLIC.

LEVENT? WE HAVE AN INTERCOM SYSTEM, WHERE THEY DIAL IF THEY HIT THE BUTTON FOR US, IT RINGS TO A PHONE OF ONE OF OUR EMPLOYEES.

WE SEE THAT WITH THE CAMERA.

WE CAN SEE WHO'S THERE AND WE COULD LET THEM IN.

ANY QUESTIONS, SUGGESTIONS, COMMENTS? WELL, I HAVE TO SAY, IT'S EXCELLENT YOU HAVE DONE, IF YOU DON'T MIND ME SAYING, AN EXCELLENT JOB, HITTING A LOT OF THE HIGH POINTS THAT.

WE'VE BEEN TACKLING AND I'M SURE THAT THERE ARE OTHERS WHO HAVE HAD SIMILAR ISSUES.

I DO HAVE A QUESTION WHEN IT COMES TO THE.

YOU HAVE THE PLAN REVIEW.

AND THEN YOU HAVE.

IT'LL BE TOLD TO THE CONTRACTOR, WILL IT ALSO BE TOLD TO THE HOMEOWNER, WILL THE HOMEOWNER BE MADE AWARE THAT THEIR PERMIT IS NOT FLYING THROUGH THE SYSTEM YET BECAUSE THEIR, THE CONTRACTOR HAS BEEN ADVISED OF THE ISSUES OR.

IT'S USUALLY HOW THEY PUT IT IN THE PERMIT.

IF THEY PUT THE PERMIT THAT THE CONTACT PERSON IS THE CONTRACTOR, IT'S THE CONTRACTOR.

BUT MANY CASES A HOMEOWNER WILL CALL US AND ASK WHAT'S DELAYING THE PERMIT? AND I'LL LET THEM KNOW. WHEN I SAY, BY THE WAY, YOU KNOW, HERE'S MY NUMBER, MY DIRECT NUMBER, GIVE ME A CALL.

SO WE TRY TO HELP THEM OUT AS MUCH AS POSSIBLE.

WELL, YEAH YOU HAVE BEEN.

YOU'VE BEEN DOING A GREAT JOB.

AND I KNOW YOU HAVE AN EXCELLENT TEAM.

AND IT'S BEEN A LITTLE BIT CHALLENGING WITH SOME OF THE COVID RULES.

AND I'M VERY PLEASED WITH EVERYTHING THAT I'VE HEARD YOU SAY.

AND I KNOW THAT YOU AND THIS TEAM WILL DO A GOOD JOB ON MAKING ALL THOSE CHANGES.

BUT YOU HAD A COMMENT.

MR. GEORGE/ HOW ARE YOU DOING, SIR? I THINK WE'VE BEEN HAVING A GOOD RELATIONSHIP SINCE DAY ONE AFTER INAUGURATION, SO THAT'S I THINK IF I SPEAK TO YOU ONE MORE TIME DURING THE WEEK, I THINK MY WIFE'S GOING TO BE QUESTIONING ME.

WHAT AM I DOING? SO MUCH WITH THE BUILDING DEPARTMENT.

SO I WANT TO THANK YOU AND YOUR TEAM.

QUICK QUESTION, MISS JENNIFER, CAN YOU SEND US THE POWERPOINT, PLEASE? MR. GEORGE, DO YOU FEEL YOU ARE UNDERSTAFFED.

DO YOU FEEL YOU NEED ANY ADDITIONAL HELP AS FAR AS PERSONNEL, TECHNOLOGY, ANYTHING LIKE THAT, THAT WOULD IMPROVE YOUR PROCESS? WELL, TECHNOLOGY, I GUESS WE CAN TALK ABOUT.

AND TO CLARIFY YOU GUYS ARE DOING A PHENOMENAL THING HERE, SO I JUST WANT TO MAKE SURE THAT WE PUT THAT FOR THE RECORD, BECAUSE I HAVE PERSONALLY EXPERIENCED IT AND YOU'VE SEEN THE COMMUNICATION OF BACK AND FORTH THAT WE HAVE ON A WEEKLY BASIS.

THANK YOU. I HAVE THE STAFF TO DO IT.

I MEAN, IN SOME CASES, WE'VE HAD TO REDO WHAT OUR SCOPE OF WORK IS, BUT I HAVE THE STAFF TO GET EVERYTHING DONE, SIR. THANK YOU, SIR.

I APPRECIATE YOU. THANK YOU.

MS. PLACKO? THANK YOU, GEORGE, I HAVE TO PERSONALLY THANK YOU, YOUR STAFF, YOU AND YOUR STAFF HAVE DONE AN EXCELLENT JOB.

I JUST WENT THROUGH THE PROCESS.

MY CONTRACTOR SUBMITTED FOR HIS PERMIT.

HE WAS SHOCKED HOW QUICKLY HE GOT IT RETURNED TO HIM.

THEY FINISHED THE JOB.

AND THE VERY NEXT DAY APPLIED FOR INSPECTION AND WITHIN A WEEK THE INSPECTION HAPPENED.

YOU ALL REALLY, REALLY DID A SUPERB JOB.

[00:55:02]

I SAW IT FIRSTHAND.

THANK YOU SO MUCH.

TRULY APPRECIATE IT.

THANK YOU. I APPRECIATE.

THANK YOU. AND SEEING THAT THERE ARE NO OTHER COMMENTS, QUESTIONS.

THANK YOU VERY MUCH. THANK YOU.

CITY MANAGER, IS THERE ANYTHING ELSE THAT YOU WOULD LIKE TO PRESENT THIS EVENING BEFORE WE. [INAUDIBLE].

NO, MADAM MAYOR, THAT'S ALL WE WANTED TO GET THROUGH FOR TONIGHT'S WORKSHOP, SO THANK YOU.

AND WE'LL TAKE A LITTLE BREAK BETWEEN NOW AND THE REGULAR MEETING I SUPPOSE.

ALL RIGHT EVERYONE WE WILL SEE WITH YOU AT SEVEN O'CLOCK.

THIS WORKSHOP IS ADJOURNED.

SEE YOU AT SEVEN. THANK YOU.

* This transcript was compiled from uncorrected Closed Captioning.